The challenge facing every retail executive was mirrored in the talk Michelle Gass, CEO of Kohl’s, gave recently when she spoke to Matt Shay, CEO of the National Retail Federation. She imparted wisdom valuable for all of us.

Ms. Gass said that when the COVID-19 pandemic hit, she, like all other retailers, had no playbook which would give her guidelines on how to act. As she looks back over the last six months, she feels that she has gone through three leadership phases – rescue – review – reimagine – her company.

Because of the strength of her company, which included strong sales stores and a culture where associates pulled together, it was not surprising to see collaboration

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Democrats unleashed sharp attacks on President Donald Trump as the party opened its virtual convention on Monday with a range of speakers, including four moderate Republicans and Bernie Sanders, who urged voters to join them in supporting Joe Biden for president.

The most-anticipated moment of the convention’s first night was a video address from former first lady Michelle Obama that delivered a personal endorsement of Biden, who served for eight years as her husband’s vice-president.

“A president’s words have the power to move markets, they can start wars or broker peace,” she said. “They can summon our better angels or awaken our worst instincts. You simply cannot fake your way through this job. As I’ve said before, being president doesn’t change who you are. It reveals who you are. Well, a presidential election can reveal who we are, too.”

Democrats attacked Trump on the coronavirus pandemic, racial justice and the

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