• Former Glossier retail employees published an anonymous open letter August 13 calling out poor working conditions, discriminatory treatment by customers and dismissive management, and demanded reforms at the beauty products company.
  • Many of the claims outlined in the letter echo those of eight former employees who previously spoke to Business Insider. They said employees of color were discriminated against by managers and customers and that corporate employees patronized store workers.
  • Glossier said in a statement to Business Insider that it was “grateful to our former colleagues for coming forward to share their lived experiences, and want to apologize and publicly acknowledge the pain and discomfort they experienced.”
  • Visit Business Insider’s homepage for more stories.

Former Glossier retail employees anonymously published an open letter to the company last week describing poor work conditions, discriminatory treatment by customers and a dismissive response by management, and demanding workplace reforms.

The letter was published

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