For small businesses reliant on shipping, delayed mail delivery stemming from recent changes at the U.S. Postal Service has been a nightmare.



One of the Postal Service's key customer segments is small businesses, according to a 2013 audit report on small business growth by the USPS Office of Inspector General. Above, the USPS Processing & Distribution Center in City of Industry in May. (Irfan Khan / Los Angeles Times)


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One of the Postal Service’s key customer segments is small businesses, according to a 2013 audit report on small business growth by the USPS Office of Inspector General. Above, the USPS Processing & Distribution Center in City of Industry in May. (Irfan Khan / Los Angeles Times)

Payment checks to vendors never arrive, forcing business owners to incur extra costs to cancel checks and wire funds instead. Custom yard signs don’t get to customers in time for special events, leading to refunds. And some business owners fear that delayed shipments could harm their standing with customers.

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