For small businesses reliant on shipping, delayed mail delivery stemming from recent changes at the U.S. Postal Service has been a nightmare.
Payment checks to vendors never arrive, forcing business owners to incur extra costs to cancel checks and wire funds instead. Custom yard signs don’t get to customers in time for special events, leading to refunds. And some business owners fear that delayed shipments could harm their standing with customers.
“People trust us,” said Mitch Goldstone, chief executive of ScanMyPhotos.com, an Irvine-based company that digitizes old photos and burns them onto DVDs. “The cost