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Chief Commercial Officer/SVP Global Sales at relayr overseeing the company’s sales, business development efforts.

In the last few months, I’ve heard dozens of chief experience officers highlight the need for business transformation and how it can come with a high upside. With that said, it’s important to remember it’s a journey and not a quick fix. A boost in revenue, better performance and optimized operations are advantages you could gain, but any success comes with fundamental changes to your organization’s structure and function.

Today, business transformations have digital capabilities as a cornerstone: internet of things, artificial intelligence, augmented and virtual reality, customer intimacy with digital — the list goes on. A transformation study conducted by Boston Consulting Group found that the number of companies reporting breakthrough or strong financial performance was five times greater (90% vs. 17%) among those that focused on culture compared to those that neglected culture.

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The Chicago Bulls unveiled a new mural on the exterior of the Advocate Center last week, featuring the words “Black Lives Matter” large enough for everyone passing West Madison Street to see.



a group of people riding motorcycles on a city street: Black Lives Matter mural in front of the Bulls training facility, Advocate Center, in Chicago, Wednesday, Sept. 23, 2020.


© Antonio Perez/Chicago Tribune/Chicago Tribune/TNS
Black Lives Matter mural in front of the Bulls training facility, Advocate Center, in Chicago, Wednesday, Sept. 23, 2020.

The artwork, which hangs alongside the team’s six championship banners and retired numbers, includes a few pieces of Bulls history, including a 1996 championship shirt and ’97 championship ring.

The mural was created by artist Langston Allston, who currently is based in New Orleans but still has connections and family in Chicago that bring him back frequently. During a phone interview with the Tribune, Allston discussed his process for creating this mural, his involvement in the Movement for Black Lives through artwork and using art as a tool for optimism even as

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Mauldin is planning major renovations for the city’s Cultural Center, with a new lobby with a bar and an outdoor plaza among some of the potential changes on the way.

The City Council approved the planned improvements unanimously at its regular meeting Monday. 

“It’s been hugely important to the quality of life of our city,” said Van Broad, the city’s community development director.

The Cultural Center is key for connectivity in the city and business development and recruitment, he said.

Mauldin’s Cultural Center, which was formerly a school building, was purchased by the city in the mid-2000s and its role as a hub for city events has continued to grow over time, with a children’s theater company performing for sell-out audiences and community groups leasing space there. Outside, an amphitheater area has been home to the city’s popular Beachin

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