• Netflix built a corporate culture around lofty tenents like “freedom and responsibility,” and “honesty.”
  • As an example, after firing an employee, the streaming company explains its reasons for letting the person go in an email to the employee’s department (or departments), which could be hundreds of people.
  • Cofounder and co-CEO Reed Hastings explained the philosophy behind those emails, and the company’s culture of transparency, in his new book with Erin Meyer, “No Rules Rules: Netflix and the Culture of Reinvention.”
  • Hastings also published an abridged version of a post-firing email in the book.
  • Visit Business Insider’s homepage for more stories.

Shows like “House of Cards” and “Stranger Things” made Netflix a household name, but its corporate culture, built around “freedom and responsibility,” made the company the talk of business world when it first shared its cultural philosophy in 2009.

One tenet of Netflix’s culture is open and honest feedback.


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