a plane sitting on top of a car: A Tesla Model 3 owner said he's had a "nightmare" trying to get an accidental in-app purchase refunded. Tesla


© Tesla
A Tesla Model 3 owner said he’s had a “nightmare” trying to get an accidental in-app purchase refunded. Tesla

  • A Tesla Model 3 owner is struggling to get a refund after accidentally buying an upgraded driver-assistance feature for more than $4,000, CNBC reported. 
  • The owner, Dr. Ali Vaziri, said his phone was in his pocket when he unknowingly spent $4,280 through the Tesla app. 
  • Vaziri put out calls to his local Tesla store and the company’s customer service number, but Tesla has not refunded the purchase.  
  • Visit Business Insider’s homepage for more stories.

A benefit of Tesla ownership is that the electric-car maker beams out over-the-air software updates, allowing owners to upgrade their car’s performance and add other features without setting foot in a dealership or buying a newer model. But being able to level up your Tesla on a whim comes with drawbacks — at least for

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