- A Tesla Model 3 owner is struggling to get a refund after accidentally buying an upgraded driver-assistance feature for more than $4,000, CNBC reported.
- The owner, Dr. Ali Vaziri, said his phone was in his pocket when he unknowingly spent $4,280 through the Tesla app.
- Vaziri put out calls to his local Tesla store and the company’s customer service number, but Tesla has not refunded the purchase.
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A benefit of Tesla ownership is that the electric-car maker beams out over-the-air software updates, allowing owners to upgrade their car’s performance and add other features without setting foot in a dealership or buying a newer model. But being able to level up your Tesla on a whim comes with drawbacks — at least for